The address of pick up is wrong on the voucher. The office was moved 2 months before but the address is still old on the voucher. We reached tour operator office 20 minutes the scheduled time but there was no one and the office is closed. The we called and they said we moved 2 months before and informed Viator but VIATOR still not updated the address on the voucher. It was very inconvenient to walk back in burry to catch the bus. VIATOR please change the address and inform your customers.

The amazing beauty of nature surrounds you at Muir Woods...while the power of man's invention is apparent as you cross the golden gate bridge! The ONLY hiccup with this trip was with Viator itself. You see, they sub contract out to other companies, in this case, City Sightseeing. When we got to their office, they said they were not running the tour this day...imagine my surprise. One of the gals at the counter just blamed Viator and did nothing...the other quickly called Grey Lines, who were running the same tour. We took a frantic cab ride back across town to meet that bus. THANK YOU GREY LINES for being so nice to fix this mistake!!! They saved the day...the attraction was terrific. The service by Viator and City Sightseeing very sketchy.

The tour to the Golden gate Bridge and redwood forest was great. The only problem with that as far as I got cause when I came out of the forest I noticed that my bus was no longer there it had left and never came back so I was just trying to find my way back to San Francisco.

Our tour guide was fantastic. He was very informative about the area leading to as well as the woods themselves. These woods are so pristine, gorgeous, awe inspiring, massive and serine. We had about 2 hours to walk around and take pictures and take in the beauty. We left the woods and then drove through Sausalito which is both beautiful and a shoppers paradise. We did not get off the bus as we had another engagement. Highly recommend this excursion.

I highly recommend going to Muir Woods when in San Francisco it is a chance to see trees that lived in the time of Christ and through the total history of America.

It was an interesting tour.

Our driver Dannielle was safe and courteous.
We wish she would have done some reading about the area to offer us some local commentary.
Muir woods are awesome!

They overbook the 9am bus and you are not guaranteed a seat to Muir Woods. If you do not get a seat, you will not get to the woods until about 1pm. The staff were all very nice, but you get the sense that this happens every day, and they were pretty skilled at passing the buck and misleading people to just keep things calm.

The woods are amazing, but be warned that this tour is misleading.

James was a great guide and very informative on many aspects of the Muir Woods and how it all came to be. Great insight.

When i booked this tour i thought that the entry fee to muir woods would be included. Really it was an expensive bus trip.. wouldn't do this tour again . Muir woods was great though.