This tour was amazing!

Definitely the highlight of my zurich trip. Worth every cent.

There were four adults in our party and we all thoroughly enjoyed this tour. In fact it was one of the highlights of our five weeks in Europe. Switzerland was amazing, and this tour lived up to the good critiques we had seen on Viator.

Absolutely wonderful! We weren't sure what to expect from this tour, but it was fantastic. We thoroughly enjoyed every element of the two day tour. Our night's stay on Mount Pilatus was magnificent - the views spectacular, the setting perfect. The included dinner and breakfast were excellent, and the ambience and service exceptional. Our experience was fabulous and definitely 5 star.

I would not recommend this tour. The morning was spend driving through the countryside dropping off other travellers at the various mountains for their excursions. When we headed up Mt Pilatus I was on my own. The stay at Mt Pilatus was amazing and definitely worth it! The train ticket from the base of Mt Pilatus to Lucerne was supposed to be included. It wasn't and I was advised by the tour guide that it is easy to purchase once you come down the mountain. The train station is right at the base of the mountain however the line up was so long to purchase tickets that I almost missed the train back to Lucerne. I would have been better off to book the trip up Pilatus myself as I would have been able to spend more time enjoying Mt Pilatus and it's numerous hiking trails

Absolutely amazing, view spectacular, cog train and cable cars gave a wonderful view, time spent at Titlis was unbelievable, 360 degree chair lift to top, toboggan ride great, walks etc. well worth the value

This tour was pretty amazing and not at the same time. There was a lot of time spent dropping off people who were not on this exact tour to other destinations. The bus filled up with people for about 3 different tours. It took about 3 hours to travel from Zurich to Mt Pilatus, not 1 hour like its listed on Viator. Once on Mt Pilatus the clouds lifted and we had a great view. There were multiple hiking paths, a bar, and gift shop to occupy your time.
The hotel room on Mt Pilatus was spacious but the beds were two double beds pushed together.
The welcome drinks were all you could drink with some cheese, nuts, and chips.
Once done with the drinks we moved into the dining area. Everyone had their own table. The food was really good but any additional drinks were at individual cost. It was a really nice evening since only hotel guests were on the mountain.
The next morning I got up early to see the sunrise over the mountains, which was the most beautiful thing I have ever seen.
After this we took the cogwheel down and a train into Lucerne. I waited about an hour for the next tour group to pick me up, a 4 hour process. Once the various tour groups were collected we headed toward Mt Titlus. The weather on the mountain was terrible and you couldn't see anything.
We did the glacier caves and the Ice Flyer but on the ride you could barely see 5 feet in front of you. It was unfortunate that you could not see anything. It was also very cold causing people to remain within the building. It was very loud and crowded. This part of the trip I did not enjoy. After we travelled back to Zurich another 2 hour trip. With everything said and done I wish I had only booked into the first part of the 2 day trip as again there was a lot of time wasted just standing around waiting for groups to load onto or off of the bus. Mt Pilatus was great because there was good weather but Titlis was a flop and waste of a day.

All the details were carried out to a T. My husband an I happened to be the only ones on our coach to spend the night at Hotel Bellevue on Mt. Pilatus. Trudy, our guide, personally went to the desk to verify all details for the morning descent, etc. The next day in Lucerne we met up with the group going to Mt. Titlis for the day. What an Alpine experience in the glacier and snow! It could not have gone smoother- I have taken student groups to Europe since 1980 and this was the best! I will be checking possible Viator excursions on upcoming trips.

My daughter and I did this tour together and the main reason we chose this tour was to see snow for the very first time! The countryside in Switzerland is just beautiful - very pretty and pristine. This is where I conquered my fear of heights. The cable car ride up to Mt Pilatus was really nice - peaceful and you could even hear cow bells when you passed the cows below. Unfortunately, for everyone on the tour Mt Pilatus itself was covered in very thick fog, so no-one got to see the scenery from the mountain. We were the only people in the group to stay on the mountain that night. The room was nice and by dinner time we discovered the fog had lifted. Dinner was just ok - not much choice, but served in a grand room. Breakfast was also adequate. When we woke in the morning the fog was back - so we didn't get to see much in the way of views or go on any of the walks. The next morning we followed instructions to get off the mountain to meet the next tour group at the train station below easy enough. This was what we were waiting for - all tour groups and people visiting Mt Titlis were geared up in clothing to visit the snow. Once again heavy fog, you could not even see anything in the cable car rides up the mountain. Once you got there you discovered the snow was indeed just slushy ice. I know this is all up to mother nature, but with all the fog and lack of snow we both felt really disappointed. Can't justify what we spent on this tour - quite unimpressed by it all and Switzerland is one of the most expensive places we visited on our trip.

We stayed a night in Mt Pilatus. It was worth the money and the service was very good. Then we headed on to Mt Titlis. Everything was well planned and we were well taken care of.