Mexitours did a great job of operating this tour and our driver, guide Eduardo was excellent. However, we did not realize that for every visit to the colonial cities outside Mexico City, it would be 3 - 4 hours of driving each way and 2 -3 hours visiting the destination. This was not the fault of Mexitours. The problem is the traffic in and around Mexico City. Our hotel, Hampton Inn, was very good and in a perfect location for walking around the historic city center. The hotel staff was very friendly and helpful. If we had fully realized the problem of driving in and out of the city, we would have chosen a tour that drove to Puebla, Taxco, etc. and stayed for a night. We would have seen and experienced more.

Well worth the cost. Enjoyed it very much

Our biggest disappointment with the tour was that we were put in a substandard hotel One Alameda after being told that we would be put in the Hampton Inn. Viator's advertisement said Hampton Inn or similar hotel. I called to ask whether the Hampton Inn was available, and Viator confirmed that it was. However, upon arrival we were taken to the One Alameda Hotel, which had no closet, no shelf space, a very small bathroom with a door that did not close, and an air conditioner which worked only when there was movement in the room. We called Hampton Inn and learned that there were rooms available there. We called Viator and requested a change. We were told by the local tour company Viator's agent that we would be moved after one night. However, we ended up incurring 485 in hotel fees after we made the move because neither Viator nor the local tour company would sort out the problem We enjoyed all of the places that this tour took us. The tour guides were friendly and informative. However, we were told the tour would be bilingual however, the guides spoke significantly more in Spanish than in English. Mexico City and environs is a wonderful place to visit.

This is one of the best tours I have taken. The tour company is very professional and personable and go out of their way to make sure everything is right for you. Every site visited was stunning. We were fortunate to have the same guide, Umberto, for 3 tours. He was wonderful and extremely knowledgable about Mexico's history.The hotel used was Hampton Inn and Suites in the historic area. The hotel is wonderful and the service provided was first class.

We did the five day tour and most of it was wonderful - especially the guides and the drivers. My only complaint - and it's a big one - is, there was too much time spent shopping. I have no problem with allowing 15 or 20 minutes here or there but I was very disappointed on the day we went to Taxco. We stopped outside of the city at a restaurant and silver shop. We had lunch and then we were given about an hour to buy silver. Fine. But that meant we had less than an hour in Taxco. My husband and I were very disappointed. If we hadn't already paid for the rest of the tour, we would not have continued. Again, the people and the service were great but it was supposed to be a tour, not a shopping trip.

This tour was a great experience. We learned about the history, the culture, the religion, and the people of Mexico. We enjoyed the trip from start to finish.

Awesome!

Travelled in a car, guide/driver bilingual, traffic meant late return

excelente

Everything went smoothly from airport pickup to tour arrangements. Though the mix of tourists differed each day, we happened to get the same guide for the 4 escorted trips Miguel - and he was great. We liked the mixture of day trips and time to ourselves. Hotel Hampton Inn was excellent - and location perfect. Tour was an excellent value, costing little more than hotel alone if we had booked it separately.