The Balloon ride was a nice experience. Just had a bad experience from the local operator. At site they offer you other things to do like tour of pyramids. We thought to take that as well and they charged good amount of money. We thought it would include entry ticket as well but it did not so we ended up paying good amount for a 5 mins ride to Pyramids. So always clarify what you are getting :

This tour was amazing!

This was a great tour, the only problem was they were an hour late on picking us up. I had ask for english speaking guide, poor instruction and getting us in a balloon, the van left without us and no champagne toast but had a good time.

Quite remarkable, how many balloons go up at one time (something like 25!) We never made it "over" the pyramids but hey, that's the way the wind was blowing that day. The sights were quite spectacular but keep in mind, there is no "guided tour" from the air -- you only get that from the walking portion.

This was the highlight of our trip to Mexico and it did not disappoint. Pablo our guide was wonderful. The weather was amazing the views spectacular. It was worth every penny!

The tour was perfect. The guide was prompt and friendly. We lucked out with perfect clear weather for excellent views. Highly suggest the tour

It was great.

This was an amazing experience! I'm glad we called and booked as the website wasn't working properly for accepting credit cards, the support staff were friendly and quick to book the trip for us, the guide arrived right on-time and was very friendly [super guy] his name is Pablo, if you get him you will feel very comfortable, and welcomed. The balloon ride was amazing and the view was stunning and very spiritual. The breakfast was also great and a nice touch to try some Mexican food ... was very good! Everyone was friendly! We also did the tour to the pyramids and walked up both the large pyramids... You will love the photos you have from the sky more for the view as not many people are out in the morning, so you really do get two totally difference experiences booking both! I will return and do this with my nephews for sure...

The pilot was great. The ride was better than imagined!! Great experience. The driver was professional and friendly. The only improvement would be in flexibility. When we called the women who answered insisted we take the shuttle to and from and living in Mexico we wanted to drive. She said it was not an option and was quite an inconvenience. The brochure did not state this was mandatory but she insisted no matter how much we tried to get her to be flexible, other than that I would highly recommend.

Amazing experience! Everyone was very friendly, it was well planned out and the pyramids were a oncer! Overall one of my highlights in our trip to Mexico (: