Driver was waiting,easy to find. Very helpful and informative. Well worth money, would not do it any other way in Penang.

Not sure how to rate this trip but it was TERRIBLE. I have back problems and booked this to have safe comfortable transportation. Not only was the van too high for me, smelly with torn seats and no room to stretch my legs, the driver couldn't understand English and couldn't care less. Furthermore, we found out it was HUGELY overpriced. Took a local taxi at less than half the price on our next trip from the airport and it was a lovely comfortable sedan with a helpful driver. Will NEVER book transfers with Viator again

The driver was waiting for us when we arrived in the airport. He was very courteous, helpful and spoke fluent English. Will definitely use the transfer again.

Usual service as expected of a transfer

Very friendly driver with excellent English.

A nice hassle free way to get from the airport to our hotel. Our driver gave a good running commentary during the journey. Would use this service again.

Excellent journey - taxi driver was informative and a safe driver. He waited at the airport for us and the plane was late .

The driver was on time and the vehicle was clean and nice. The taxi rates at the airport are high, so this actually is not as expensive as it seems.

This tour was amazing!

It took us a while to get through customs but driver waited. Easily recognisable with board showing our name. He was very informative on journey to hotel thoroughly recommend as journey to Penang is about 40 mins. We got a taxi back to airport as we were too late to book return journey it was 80RGT we gave the driver 100 so pretty good value