A little bit of confusion at the pick up since the instructions did not say to sign in at the booth that had the name of a different company and we were waiting for a bus to show up but other than that the tour was smooth. The tour guide was very interesting. The Moser factory tour was more interesting than most factory tours that these tours take you to and Karlovy Vary was stunning. After a guided tour of Karlovy Vary we had plenty of time to walk around ourselves and explore.

Nice day to get out in the countryside. The glass blowing factory was great to see. Downtown was an easy walk with plenty of time to shop and have a great lunch. The driver and guide did a great job. Well worth the time and money. We highly recommend.

The glass factory was great to see. And the town has wonderful traditions. The tourguide was spectacular so knowledgeable. It was a great day

The glass factory was great to see. And the town has wonderful traditions. The tourguide was spectacular so knowledgeable. It was a great day

This tour was amazing!

Our tour guide, Sophia, was the best!

Really nice city. Lots of time to spend there, and learned quite a few things. Our guide, Sara, was super informative.

This tour was amazing!

Amazing tour guide. Enjoyable trip

It was a disappointing trip, first of all , we went to Karlovy Vary by a small van which was not comfy for a long two hours trip , the van seats make you push your head forward which caused me a neck pain.
When we went to have a dinner in a hotel restaurant, the guide ,Sarah assured us that the 3 courses meal was vegetarian and Halal,no pork,no ham,no lard and no alcohol as I requested and asked and wrote in the form when I paid on line. We were 4 Muslim who do not eat pork and not drink alcohol and there were some other vegetarian. When I started to eat the starter which was a mushroom soup,I found small pieces of pork inside it, I took these pieces and showed them to the guide Sarah who confirmed and assured us that every thing was Halal before eating, she spoke to the waitress who was unwilling to help or change anything saying that this was the only starter they had, after many negotiations between Sarah and the manager they finally agreed to bring a salad instead it was cucumber and carrots which usually put to decorate the dish but not a salad dish. It was not tasty.
For the main dish I choose trout fish, the fish itself was very small like a sardine while they brought other guests a big trout which was strange ,as a restaurant they must offer all guests the same size and weight of trout fish.
For the dessert, the waitress said that the cake contains alcohol and they didn't have anything else, after a long discussion between Sarah,waitress and me they agreed to bring fruit. They brought for every one of us a very small kiwi which has been in the kitchen for ages, it was dry and not fresh. We refused to have them and asked for a hot drink instead. They refused at first and then they agreed. I felt that they treated us as beggars who asked for something which was not our rights as I paid like the others even more as I found that some people paid less than methey paid 54 Euro but they got more and I got less. These negotiations took time and we had just one hour and half for seeing that beautiful town which was not enough.
I was really upset and unhappy, I expected that the tour company will respect guest's requests.