Small taxi, driven erratically, really feared for our safety and some pedestrians.
Driver began texting whilst driving and my dad had to request he put phone away.
Decided not to use for return and booked with other company.

I was greeted shortly after retrieving my luggage by a sign with my name and friendly Brazilian driver. Although he did not speak any English, a representative for the company that did, came out of the office and asked me if I had any questions or concerns. As I was dropped off at the hotel, the driver carried my luggage in and we went over the details of the return trip. I asked him to call my room in the morning to make sure I left with plenty of time to get to the airport. Sure enough, he did call the room, and thank God because i would have overslept had he not. I had a great experience and would highly recommend this service.

I am sorry to say that I booked a round trip airport to hotel car service through Viator and unfortunately, my two business travelers were stuck at the airport with no car at 2:20 am. I had confirmed the day before verbally on the telephone, but still no ride. I was embarrassed and my travelers were upset. Thankfully, there was a car to pick them up when they returned to the airport, but I was on the telephone three times that day to make sure the car arrived.

A little confusion on our arrival but otherwise perfect no sign firt time we walked through coridor

it was only an airport transfer