This tours is by boat through the National Park. The scenery is certainly amazing and the waterfall is worth seeing. However there is a distinct lack of a decent English speaking guide. Therefore it very confusing as to the details of the tour. For example when you arrive where the boat leaves you are really meant to exchange your viator voucher for a boat ticket at a little ticket office in the car park. Then you go and pay your National Park Fee. So I was told by the ticket office the viator voucher was fine, but when I went to pay the National Park fee they sent be back out to the ticket office. Third time round the national park people shrug there shoulders and let me through. Then when I went to get on the boat they ask for the ticket, which of course I didn't have. Once again they shrug there shoulders and let me on.
The boat and the facilities at Puerto Best and the water fall are excellent. It wouldn't be very hard I would have thought for this company to improve it staff to handle properly English speaking customers.

This tour was just OK.

Beautiful part of the world to visit. However badly communicated that you were sharing the initial boat trip with those who were going on the tour to Chile. Only two of several guides spoke English properly - knowing Spanish would allay your concerns. Do this trip though as the falls are beautiful.

The trip itself was beautiful. And the hike and climb to the waterfalls exceeded my expectations. The logistics around the trip were confusing, however. It also said all guides would be Emglish-speaking and that was not the case.

It was alovely hike. Take enough food or foreign currency. A fun day if you covered all your Bariloche shoppin gg