We booked a day trip from London to Paris weeks in advance. We had to be at the train station at 6:15am and had to take a $20 taxi trip to the station. When we arrived our tour guides were late and looked worried. When they gave us our tickets none of them were next to each other and in different cars. This is a 2 hour 20 minute train ride and we were travelling with our children. Then we missed the first train due to the confusion and were told we would lose an hour in Paris but would make the next train. Then when we tried to get on the next train the ticket agents said that they were not paid in full and denied us entrance to the terminal. I don't know what happened but they ruined an entire day of our vacation because of their inept ability to do their job. We stood in the train station with both of my children crying because of this. They did refund our money but would not compensate us for the taxi or our time that they wasted. They offered us a trip on one of their unsold bus tours which we did not want. DO NOT BOOK WITH THIS COMPANY!

Carol is AWESOME!I booked this trip for my birthday. I was one of two people who were scheduled on this date so I had a personal tour guide - Carol - and she was mindful of every detail! From our initial meeting, she was charming, witty, smart, knowledgeable, and catering to me. The train ride was wonderful and the tour around the city was really enjoyable. I ate lunch at 58 Eiffel Tour Restaurant because Carol called ahead and got a table for me to celebrate. She informed them that it was my birthday and they gave me a dessert and sang happy birthday to me! The cruise on the Seine River was really nice and the afternoon was pleasurable. The return trip to London with Carol was also enjoyable and I will forever be grateful for the special care she showed me on my birthday!

I was worried a bit after some of the reviews saying it was a exhausting day. But I must say it was perfection!! Richard was a delightful ambassador for Paris and our day was a perfect combination of history and exploration. My husband and I were traveling with my 75 year old parents and each of us loved it equally. And the tops was meeting our fellow trip mates who quickly became friends!

Fantastic guide Richard so knowledgeable he explained each site so well and exposed us to so much charm and wonder of the city. Had we gone on our own we would not have been exposed to so much. I would highly recommend this tour and this fantastic guide.

A very smooth process going on the train. Tour guide was very knowledgeable. It was a beautiful day and enough time to visit if you have visited before. Tour bus driver was a amazing at his job. Watch your purse and wallet while visiting.

The representative at San Pancras station was so patient, and had the tickets and itinerary organized for my group of 4. The hop on hop off was easy and convenient. Also allowed for AMAZING views of all of the monuments. The entire trip was seamless, and completely enjoyable. I highly recommend this.

A wonderful side trip to visit Paris. You have enough time to see the major sites with some free time to explore. The boat cruise on the Seine was very much enjoyable. Highly recommend it. The only negative was not the tours fault. The lines going through customs were very unpleasant. Lastly, Nigel our tour guide was amazing.

The day trip was informative. Our guide Nigel gave us plenty of time to explore and shop. The only negative thing was that the bus was a little warm.

Very easy to book and delivered as promised. The representative met us in the exact location provided an on time. The train is great. The only difficulty came when attempting to locate our hop on / hop off bus once we arrived in Paris. But, we were ultimately successful! Great day in Paris exploring on our own.

To many people trying to scam you in Paris almost went to jail I rented a car that was not legal that I did not know.