Arrived at the specified location in good time but couldn't find the tour. Searched all around and eventually tried to ring the help desk. Spent 10 minutes on hold then gave up on both the call and the tour. Very disappointing. Process for filing a complaint is non existent or extremely well hidden.

I had the same guide for last year's DW walking tour that I did. He did an excellent job with this HP walking tour. Picked up a few nuggets that I wasn't aware of previously.

Great for kids and adults! This tour not only covers Harry Potter movie locations, but also, along the way, you find out a lot about architecture and history of London.

The tour guide focused completely on how certain building facades were altered in the movies -- not anything that most children or adults cared about. He had us walking enormous distances -- across 2 bridges, and through 2 markets without doing any commentary or explanation. He didn't manage to engage any of the children in any conversation or discussion about what happened in amy of the books -- mentioned only the movies. he mentioned the he was not a regular guide on this tour -- which was quite apparent !1 I feel that we wasted quite a lot of money and time. I would never use your booking service again, you need to check out your tours before selling tickets.