We took both the Route 1 and Route 2 tours, on two days. When one is jet lagged, it is the ideal way to get an overview of Madrid, in comfort. We do this on our first days in all major cities. One needs to be flexible however, because there was a Catalan Independence demonstration occurring in Madrid, and the municipal authorities closed or blocked streets, necessitating multiple detours and canceling some sites, and stops, and terminating the tour before its end. Beyond the control of Madrid City Tours, but, I think they should have extended the ticket into the next day, so one could see those missed sites.

I had an extended layover passing through Madrid. This tour was super easy to get to without a car, I was able to take both lines of the tour, seeing new and old parts of the city. A great way to see a lot of the city with little time! Would definitely recommend.

the Hop on HOp off Viator tour was fun and informative.

We would like to suggest that Viator allow you to just show your paperwork on your phone, since we had to struggle to find somewhere to print out our confirmation. Also the on bus announcers should learn how to control the volume on their announcements, we were knocked out of our seats each time one of the announcements happened.

We did the hop on hop off tour on our first day in Madrid (a Wednesday afternoon). It takes a long time to go around because of the traffic. It was a pleasant day, so we enjoyed being on the top part of the bus in the sun. The rest of our time in Madrid, we walked. Everything is very close if you stay in the city center.

Worked well to get to sites except the royal palace where we were able to get there but waited 40 minutes before we took a taxi because there were no buses arriving.

With the heavy traffic in Madrid and limited visibility on the busy streets we did not find this as worthwhile as similar bus tours in other cities. It was also very hot when we were there August and that definitely made it less enjoyable. Try and go early in the day maybe?

Picked up right outside the hotel (one block away) and took us to all if the sites. I would recommend checking to ensure the sites are not under renovation before booking tickets to them (Sagrada, Park Guell, etc.)

The tour provided an excellent overview of Madrid and was especially well done. The audio was clear and the volume was good. The historical comments were well timed. The GPS worked as expected.

Great price for 2 day ticket for senior! Good overview with stops at important sites. Headphones in varied languages and a canopy on upper deck of bus

Being able to see the sights of Madrid and get on and off as your please is a good experience. The bus itself, was not the best. The lines were very long to get on, and the buses were always very crowded. There was no live commentator everyone was given headphones to plug into their seat, and from there you could choose from about 15 different languages to list to the commentary in they had a version for kids in English and one in Spanish. The commentators said very little, and you didn't really learn much from them. Also, many of the headphone jacks in the seats were not working, so if you sit down, make sure the one in your seat works. The seats also have USB ports for charing your phone, which was great, as well as free wifi which worked most of the time.

Be aware if you take this tour at night. The drivers do not tell you this, but once it is 10pm, the bus will stop wherever it is they do not go back to the main plaza, and for us at least, they let us very far away and it was difficult to navigate home.

Other than that, I would suggest this a good way to see the city. Just be aware of the bad things from this tour.