The day was very busy, visiting 4 very interesting places.Each place was very distinct, and with the presentation by the guide Stefan, led to a good understanding of the basque culture and government

I took this tour thinking we were visiting that island on the picture where the Game of Thrones was shot but disappointingly just visited a look out to see the island from afar. All in all the tour was good. The guide was knowledgeable and gave insights to the fight of the Basque people. It was amazing visiting these little known Basque town on our way to Guernica.

The tour that we wanted and signed up for was not the tour we were on. We were very dissapointed that the tour discription on Viator did not match the tour we were on. The tour dates and descritions did not match. The tour we were on was for people who do not want to walk and sit confortable in a bus and see sights. Since, I have kids we wanted a tour that was more interactive . We left the tour midway through as the kids were bored with it. The tour is good for people who do not want to walk and who are very very interested in Basque History.

WARNING: DO NOT TAKE THIS TOUR IF YOU WANT TO SEE SAN JUAN de Gaztelugatxe . Because you simply won't. You will be taken to a far away viewpoint the farthest of the two and you can see half of it from faraway.
I booked this tour to see San Juan de Gaztelugatxe from Bilbao. I made a search using viator search tool and I chose the only tour that said had san juan de gaztelugatxe as one of the stops for Saturday. The tour page had even a nice picture of San Juan another picture of San. Juan would feature predominantly in the confirmation voucher both COMPLETELY MISLEADING!!! to illustrate the point that the tour would stop there. The description on viator page said:... Eventually arriving at your second stop, San Juan de Gaztelugatxe.. and continued to praise its beauty. WHICH YOU WON'T SEE!!

Then I took the tour the morning I booked it for and when it came to San Juan de Gaztelugatxe, they took us to a viewpoint the further away one, as I discovered on my own there was another one reachable by cars and a lot closer. They lied to my face saying it was the only one reachable by car, but a taxi came later to pick me up from a closer location and a better Mirador -viewpoint. I hate when people lied to you because they think you won't find out. I went on my own and found out their claims were false where you could hardly see the site too far and covered by trees, I have attached a picture of what we saw from there. Tell me you can call that viewing a site: what a joke! and that, according to them, was that. Our second stop at the site was not at the site, we spent 4 minute, were given a very short explanation of 2 minutes the other 2 minutes were used by me complaining that was not acceptable and they wanted to move on.
I felt so cheated. So cheated. We did not see the site, we had a glimpse of it!!!! And this was simply taking the piss out of consumers!!! Really, look at the picture I have enclosed which does not resemble the ones on viator at all and honestly tell me that counts as seeing the site. Obviously not.

My only reason to take the tour was to see our second stop. But I WANTED to SEE it!!!
Anyway, the information provided to me were clearly incorrect and false! I didn't receive what I was promised.

I would have never paid for this tour had I known I would be so cheated and not taken when stated in the description!!! I certainly want a refund!!!! This was a joke!
Also tip: you can reach the other destinations by bus and it will cost you about 4 euro. And you will also spare yourselves the Basque propaganda.
Obviously this way of doing things simply translates into trying to get money out of people providing the wrong information!!!
Anyway, just don't choose this if you want to see San Juan de Gaztelugatxe. You would be wasting your money and time.

Ok tour to get lay of the land but not very detailed. some of the major sites you just drive by and see like Butron castle - seen from distance and thought we would get up close. Main site of the hermitage also just see from distance. Bus seats were way too small and not comfortable. ..

Garay was a very good guide, I enjoyed the trip.

Good tour, experienced guide with overall good service. We focused the day on the Basque culture, which we appreciated a lot. But one thing let us disappointed: due to lack of time we skipped the Butron Castle, which was shown us through the guide's i-phone. We didn't understand this actually, because in fact we thought the time for a quick visit was enough. We think that to give a high service the tour leader should make as much as possible to guarantee all the tour steps. Anyway, recommended if you don't want to drive by yourself

We had a wonderful time on our tour. Our guide Stefan was knowledgeable, informative and entertaining, he was great! The scenic drive was pleasant. We really enjoyed Casa de Juntas in Gernikara Guernica and having pintxos with our guide. I only wish there was time to explore San Juan de Gaztelegutxe, perhaps it should have it's own tour. Overall, we had a great time. Definitely recommend this tour.

Worth taking

My wife and I went on this tour with our 21 year old son - the three of us had a very nice day in this small group tour. Pedro was an excellent driver and guide - very friendly and knowledgeable about everything that we saw and experienced. Much appreciated.