Buses were very hit and miss. Very crowded and never seemed to actually use the signed bus stop. We learnt on the first day you had to find the city sightseeing person but in most cases they were hard to find.

The hop on hop off bus tour worked so well for us, we found it easy to use and we were able to see most of rome.

The staff where quite rude everything seemed to hard for them.
The trip was good with a good commentary . The tickets yesterday is reduculous we had to print out a hard copy of the online coupon but while you are travel in this can be difficult when we activated the coupon it lasted for 24 hour but the receipt we received had the start time of the 24 hours u fortune rly this receipt got wet and was unreDable therefore we weren’t able to get back on the bus . Never use this company again.

These tours are always great. They stop at all the big sights of the city. Very convenient way to see the city and the sights.

Bought the ticket 2 days before we left. It was printed on the ticket that we had a skip the line entrance into the Coliseum. When we went to use it, we were told we had to book a time in advance as the rules had changed. So it slightly messed up our schedule for that day. The redemption process was very confusing, we waited 10 minutes for some guy at one of the checkpoints. We went to our first stop which was the Vatican, we were told we should leave an hour to get to the Coliseum for our slotted time, so we did. Halfway to the Coliseum they stopped the bus and told us to all get off the bus as it would leave again for the next stop in 30 minutes. No reason given. So it would have taken 40 minutes to go 3 stops if we would have waited, which meant we would be late for our scheduled entry time at the Coliseum. So we ended up running and paying 20 Euros for a cab to get there. In hindsight it would have been easier, cheaper and faster to pre book all of the sites and just get there on our own. It was so chaotic as some sites you came to required you to show your ticket from the bus company AND exchange for a ticket to the site. Not sure why the hop on hop off pass was universal and got you into everything with a bar code. Required extra time waiting in line for ANOTHER ticket which we didn't expect. At one point the woman on the bus told me she would email me the tickets to the advanced booked time at the coliseum, it never got emailed to me. Only to find out I was supposed to check in at ANOTHER check point to GET THE EMAIL with the tickets for the entrance. It just felt like tons and tons of checkpoints and waiting and no clarity on where to go and what to do next. We would only find out when we got to the site that we had followed the process incorrectly. A process that wasn't fully explained at all.

THe Hop-ON/Hop-Off map was not detailed enough to determine where the official tour sites were. THe lady who gave out the tickets was not friendly at all. If you know the places where you are going and you are in a group, it's better just to get the taxi.

We were very pleased with our all day hop on and off the bus in Rome. We rode it to get an overview of the route and then hopped off to visit the sites that appealed to us. It suited our needs since we only had the Sunday to visit sites that we hadn't been to already.

Only used the bus to get to the Colosseum and the Vatican but they were excellent and very organized l. Best way to see Rome

The bus does not stop on all the stops.and when it stop it does not give enough time to take pictures or enjoy the site..not worth it.

I have done “Hop on Bus” in other cities, it gives you an idea of the city layout. Not so much with this tour. The bus didnt get close to a few of the important sites. The audio was not insync with the sites. Many important sites were not pointed out. Happy we only bought one day. There are a few different “Hop on and Off” buses. Not sure if any of them could get closer to the same sites.