I have to admit that we were disappointed with this tour. Our guide was Marta, and although she was very nice, the tour did not live up to the description provided. First off, it claims to be a tour with a maximum of 8 people. We had 7 in our van coming from Pisa, but there were @ 6 or more coming from Lucca.Next, the description states that we would visit all FIVE towns. Knowing this, we went on our own the day before and did 3 of the 5. When we arrived with the tour, they were only doing the same 3 towns we had done. By the time we arrived at the the first 2 towns, we had only 30-40 minutes before we had to meet again.This isnt Martas fault, but for the cost, the trip is too short. When we went on our own the train tickets were very inexpensive.The last problem was the communication for pick up. Our hotel allowed only pedestrian traffic in front of it and Bellatour said we had to walk to a taxi stand in a square by a McDonalds. We did that and then they went to our hotel. Luckily, someone who worked at the hotel we were staying at recognized us and stopped. He called the hotel only to find out they had come and gone, so he called the tour company to say where we were waiting. They did find us, but it was very confusing.

This tour company excelled! Our guide Marta was knowledgeable, pleasant and co-ordinated our day perfectly providing the right amount of commentary, recommendations then allowing us our own free time to explore independently. We arrived in Porto Venere first walking through the village and up to the church. Due to the weather conditions we boarded a boat here for the hour trip to Monterosso. We spent about 2 hours there, including time for lunch with fabulous water views at Il Casello. Look for the yellow umbrellas at the top of the hill in the old part of town and we recommend the stuffed anchovies and fish ravioli! Next was a short train trip to Vernazza and steep walk up to the tower top 1.50 EUR charge but worth it for the nice view. Our last stop was Riomaggiore, very pretty but crowded. Our 15 min train from Riomaggiore back to La Spezia was also very crowded and some of our group had to stand. The mini-van was waiting at La Spezia station for a quick transfer and safe return to Pisa.

Unfortunately we missed this tour due to our flight being cancelled France air traffic controllers' strike. The tour operator claimed we did not inform them of our cancellation 24 hours in advance - we were only able to call the number on the voucher as we did not have internet connection, and they claim they had no record of the cancellation. HOWEVER, as a gesture of goodwill Viator agreed to refund us 100 of costs.
Well done to Viator for standing in - I can highly recommend Viator as agent as they are dealing with integrity.

Can you say amazing sights to take in at your leisure with periods of relaxation? This is definitely the tour for you and the guide was knowledgeable. You cannot I repeat cannot visit the Tuscany Region without going to Cinque Terre either by train or in small tour group.

Awesome tour! Never enough time however our guide, Michael did a fantastic job covering the towns of Cinque Terra. We had the perfect day and were able to cover the towns via ferry-a real plus. Would definitely this tour and would take it again myself!

Amazing tour and guide. It was a mixed international group. Great fun. The guide esp deserves a prize

well informed guide. bit disappointed not to travel by boat from one place to another but this was due to rough seas. recommended.

Amelia (Amy) was absolutely wonderful! Her energy was infectious and her love for her job was so lovely to see.
A great tour - we did half by train and half by boat - highly recommend this tour. The right amount of information and also free time.

fantastic tour

This was an amazing tour! It was the most beautiful, magical place - an absolute must-see! I recommend being in good shape as there are lots of steep hills and stairs to navigate. Our guide was Michele and he transported us directly by van from our Airbnb location. The van was parked and we continued the tour on foot and by boat. We were very fortunate to have great weather so that we could visit the villages by boat rather than train, which provided beautiful views. We visited 4 of the 5 villages. Our guide would help us with navigation to the villages and give us some important info and then let us explore on our own for a little while. I wish we could have had more time in each place, but it was a very well organized guided tour and we will definitely go back someday.