People friendly, helpful and quick to respond to our needs. My granddaughter really like the shoes, as in 4 pair

The tour is good. In fact, this tour really convenient for tourist. But when I made my booking for this tour, it stated that the return time from Foxtown is 6pm. I thought Viator had special arrangement while Zani Viaggi is return at 4pm, I was told by Zani the return time is 4pm, I think Viator need to update their tour info.

This was a nice day trip! There are definitely some good bargains to find if you look carefully. The Swiss restaurant was really pleasant and you feel like you're in the countryside of Switzerland...make sure to eat here!

We had tons of fun with Foxtown Outlet Shopping tour. Booking via the app was fuss free as to the actual trip itself. We're at Largo Cairoli early, had enough time for a coffee and catch the 10am departure. Issue with the language barrier - NOT clear that voucher MUST be exchanged for a ticket!

Excellent Shopping Trip, bus was very comfortable and the bus arrived early so you weren't left standing about. I would highly recommend this trip, only thing that I would like to point out was that after the trip when we arrived back in Milan, it was raining and there were other buses returning at the same time and it was quite crowded. I unfortunately was the victim of an attempted pickpocket, I felt my bag move and when I checked my purse was nearly out of my handbag, the pickpocket was a young girl who looked like butter wouldn't melt in her mouth. I was extremely lucky and I just want to warn other people to be careful so that the their shopping trip is not ruined.

Things are too expensive at Foxtown. Love the punctual and comfortable bus though.

This was terrible. I wish that I had not wasted my precious time going to a designer outlet. We left the foxtown outlet early and caught a train back to Milan. I would have been better off just shopping in Milan. Very Disappointing

Enjoying so much

I went for both the Serravalle and Foxtown Shopping tour and I would say between the two, Serravalle is the better one. Fox town is quite a huge mall, with a rather odd layout, but not a lot of shops to be honest. I was done shopping in just 2 hours or less, and had to spend the remaining 4 in a restaurant. Also, restaurant options are very limited. On the upside, it is in a mall, hence not freezing during winter but I think the tour operator should state clearly that all prices are in Swiss Franc and not Euros as we thought we could pay in Euros when we were there.

Had to get the tickets at the Milan Visitor Center first, it would be good if this was written in the instructions to avoid last minute scrambles and long queues. Otherwise the tour was great, bus reached foxtown on time, left on time and reached Milan on time as well. Great time estimation.