Despite a snafu with our pickup at the airport, great experience and driver!

Driver was on time and helpful.

consistently on time, courteous and helpful

Incredibly easy.

We met the local Viator contact at our meeting location at CDG. BUT had to wait over one hour and 30 minutes for the driver to arrive. Why book a transfer in advance if you have to wait this long? Both the airport contact and driver were friendly. The vehicle was nice.

Our driver was early, the van was spotless and our trip back to the airport was smooth.

Our arrival was an hour late but the driver hung tough. We had a party of 6 with some heavy bags. Worth it's weight in gold.

DO NOT use this company! I paid for a private transfer so someone would be waiting for me when I arrived after a red eye. No one was there and I spent 45 minutes tracking down a representative from the company. They finally put me in a taxi. I would definitely use another company or just get a taxi which is much cheaper. The taxis are easy to catch, and in my case, a taxi would have saved me money and 45 minutes of frustration. When I complained to Viator, they contacted the company and they said they were not liable since they did finally get me to my location. Just a side note - Viator doesn't seem to help resolve issues they just pass messages back and forth between service suppliers and customers so I would recommend just booking directly and not through them.

I've never used a private transfer service where the driver was late - much less having to wait over 40 minutes. It seems like this happens quite frequently with this company, so I would recommend trying another service.

DO NOT BOOK THIS. THIS IS A SCAM. I booked this and upon arrival in Paris I called the operator directed me to the meeting point which is exit 16. there I waited over an hour, driver finally came in a van to me up along with other people. This is not PRIVATE transfer. DO NOT WASTE YOUR MONEY HERE.