I was told there is a pick up service, but it wasn's clear enough to understand.

"Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements."

Viator didn't give me any contact information, and kept on asking my hotel information which I have provided repeatedly. Then, they told me they can only pick us up 12 minutes away walking distance just night before departed.

They pretend as if they listen me, but they just stop to reply. This is worst experience ever I will never use viator again!!

Neil was an excellent guide.

tima opo de transfer do aeroporto para hotel. Meu voo de ida para Ayers Rocks atrasou, avisei a eles, e quando cheguei no tive nenhum problema. Eles me aguardaram. Excelente empresa. Super recomendo.

No problems here

We opted to fly into Alice Springs and take this ride to Ayers Rock which turned out to be a really good choice. In fact this is more of a transport than a tour but it doesn't feel that way. The driver was wonderful and told us along the way about the history of the area and about the cattle farms and their owners. We stopped at a little place for snacks where you could ride a camel if you wanted to nobody did. Then we stopped at a salt flat for pictures. The scenery along the way was great and you get a true sense of just how isolated the area really is. I can certainly see where the Outback gets its name!

very informative commentary and comfortable coach. Driver was very pleasant and made it a nice drive. Took almost 6 hours but you have stops on the way for food and picture opportunities. It did not feel a long drive and you were dropped off outside your hotel.

Tania was informative and a good driver. We enjoyed our trip to Uluru. AAT Kings do a good service with a smile.

Good coach, relaxing trip with regular stops for refreshment and leg stretch. Was concerned about the travel time when I booked but turned out well - coach driver also help make the trip interesting with background knowledge

Beautiful country, extremely comfortable couch. Skilled, informed driver. Good rest stops.

My trip was fabulous, thank you very much.
I would now appreciate being taken OFF your email database please, not because I dint like your company, just because I receive so many emails and as I'm not planning to travel for another 3 years, I'd prefer not to keep seeing these in my in box. Many thanks, and all the best, Anne