While the Pass was great, to get all the elements to it, you were sent from one place to another, taking up valuable time. For example, you lined up to redeem your Viator voucher, to be given a stream of different vouchers to be used. Then to get the Pier 39 booklet which you really do need to go and get you had to go to the customer services office second floor of Pier39. The worst was the Hop on Hop off voucher. To redeem this, you had a couple of miles to walk, then you were in another que to get it redeemed. We wasted a couple of hours, just redeeming our vouchers so we could use them. Crazy, when you would think that all of this would be there at the first outer when you gave over your Viator voucher, Needs to be a little more organised as time is so valuable when you only have a few days and making our young kids walk to get all of these, was less than fun.
To end on a positive note, once we had everything, it as great. We got lots of use from what we had, so happy then.

Very nice easy to se around

Good pass to have for our family, we enjoyed all the activities that came with this pass!

My family and I enjoyed our trip to Pier 39. We loved San Francisco due to our visit there, and we plan to return some day in the near future.

great deal for everything that was included, we used all of the passes and had we paid for each attraction separately I'm sure it would have been more expensive. Highly recommend! The city tour was amazing!

I would recommend this one....gives you discounted coupon booklet which is a good savings. The tour buses are great, I would recommend going on this. I used the same tour company in NYC (disorganized) this one ran much much smoother. Absolutely loved this voucher.

This was our first time in SF and the pass included many of the things we wanted to do. It incouraged us to do some things we probably would have skipped, but they made the vacation more fun, like the mirrows and 7D. Good value and easy to use.

I would not purchase this Viator again. All our other Viator tours were so very positive (we did 5 in total) however this one was really bad. First, they don't tell you that the seals and sea lions leave the area during the months of June and July. Besides, when they are there, you don't need to pay anything to go see them. The Hop on Hop off was disorganized. so much so, that were weren't told that they only run until 6 pm. I had picked up the coupon at 6 pm. No one told us and so, we waited an hour for one to come before taking a cab. Then it was only good for 48 hours and never had the chance to use it since we had other plans the following day. Although you get tickets to attractions with this purchase, it really doesn't pay since most attractions are between $5-$10. The coupon book sounds really great, but the discounts aren't for much and most are where you get a free mug or you need to buy 2 to get 1 free etc. The boat tour was OK but having been on some of the other Viator tours, this was just a boat ride and nothing spectacular. I would not recommend spending the money on this one.

Great deal, definitely worth it! We tried every attraction that was included and really enjoyed that.

The price of the tickets was a good value. The Pier 39 Aquarium is well done and is interesting, particularly for kids, and the bay cruse gives visitors a different dimension of SF. We didn't have time to use the hop-on-hop-off bus tickets, but I have used them in other cities and found them to be a good value also.