It was easy to find the van . We had to wait for more people to come, but not too long.
For picking up from the hotel they arrived on time and the ride was fast because it was Sunday morning.
We recommend this company.

the wording of your document created stress and tension between us and the Go Lorrie Drivers. We paid for round trip for 2 people - pick up at the airport we had to explain to the driver what this was, he referred to it as a Groupon and was very grouchy about taking it. Returning from the hotel to the airport, driver argued with us that the wording was San Francisco Airport Arrival OR Round Trip Transfer.....it should be worded AND when a round trip has been paid for ....according to the Go Lorrie Driver. The vans were not clean, the drivers were not friendly, or even willing to answer questions....but were nice when we offered them a tip at the end of the ride. We used Viator for 3 bookings...the other two bookings were great ....but the transfers were the worst part of our vacation. Arriving and leaving. My suggestion, you find another company to deal with.