I lost my flight. They came to pick me up on time, but later we waited a lot for a person who finally did not appear. Maybe I had to request a transfer with more time than the one indicated by the call center or take a taxi on my own considering that the airport is quite close to the city. thanks god there was other flight available.

It was slow going waiting to be picked up at the airport.

Excellent service ,ontime collection and drop-off

Driver turned up at the time we had been told and got us to the airport without a problem. However, we soon realised that we should have challenged the pick up time given as the queues in the airport were horrendous. We had to run to the boarding gate once we had got through customs and only made it with a few minutes to spare. Company should be aware of the number of other pickups to be done and the likely traffic and journey time and plan accordingly for new travellers like us.

I hate driving in cities, so the transfer was perfect and reasonable. Will definitely book this service on our next trip.

On time, courteous

The transfer vehicle was 45 minutes late and we had call the company to chase it up. The transfer itself was fine. a wee bit squashed as some male passengers were quite big men.

Firstly, it was really hard to get a hold of this company to confirm because the phone number listed came up as no longer existing. Secondly, when I did finally manage to get hold of them, they didnt even have my pickup in their system at all so that took another 15 minutes to sort out. Thirdly, they were going to book us in for a 9:15 pick up for a 12:00 flight and I thought that wasnt enough time so managed to change it to 8:30. Thankfully I did as we still only just made it to the airport in time because they have no organisation for picking up travellers and go all over San Francisco backtracking for other pickups rather than having a planned route. Lastly, the driver was terrible! Some of the worst driving possible. Would not recommend!!

Told to be waiting for pick up at 1300hrs, all ready then we sat as they had another pick up at 1330, therefore we checked in later than required and had problems as our flight was cancelled, had we have been picked up and left as requested and told to do we would not have had a rush and panic to get sorted with another flight from a different terminal. Not impressed this time

Reliable transport and would use them again