Excellent service thank you

We used this service to travel from the airport to Downtown Memphis. An excellent service was provided, I was contacted by text the day before to let us know the driver would be collecting us and then again to say the driver was on his way for us and again to say our driver had arrived. This was very reassuring as we arrived quite late at night.. Our driver was waiting for us and took us on our journey. He was very pleasant and told us some information about Memphis and showed us some of the famous sites on route.. A very pleasant experience!

Driver was there soon as we arrived - was very friendly and gave lots of information on route to the hotel

A great service, one of our bags had been destroyed by SouthWest and it took a long time to log the issue and then try to salvage the suitcase - the driver waited without complaint and then helped load our numerous bags. On the way to the hotel he provided a lot of information on what to do and see and how to get around the city. Direct service to our hotel was fuss free. Highly recommended!

First, I was told that we would be met at the airport with someone in the baggage claim area with a sign with my name on it. DIDN'T HAPPEN.
Second, I had to look up the number to call from a text message I received. When he answered the phone he was surprised to hear from me since he didn't realize that I would be at the airport. That was when he called someone else.
Third, eventually I got a call from someone who was already waiting for us. This was no nice car it was a PICKUP TRUCK and the driver was from Uber.
Lastly, Viator charged me 62. I used another car service while I was in Memphis that only charged 20 to take us back to the airport five days later at 8:00 AM.
Needless to say, I will never use Viator again.

Our driver was awesome! He was very engaging. He gave us a brief history lesson on Memphis and recommended some great eating places to visit.

Good as usual.

Excellent service. Met us on time despite our flight being 3 hours late. Very friendly and helpful driver. Highly recommended

Our driver, Stuart, was excellent. He was very friendly and showed us some of the area on the way to our destination. Highly recommend the service.

driver was friendly and informative on our trip from airport to our hotel. he was there on time