To begin, the company royally messed up my morning. I had a cousin from Korea visiting the cause of this tour and I selected the option for Korean audio but selected the 12:30 tour time. We had arranged a pickup hotel and we were waiting there when it past 12 and I became nervous that no one was there. I called the office and they informed me that I was supposed to be on the 9:30 a.m. tour. I was shocked because I had called a week before to confirm my reservation AND my ticket said 12:30 p.m. too. The woman at the office informed me that because of my audio option, I had been automatically moved to the 9:30 a.m. I was completely taken aback. Not only is this a gross example of their unprofessionalism and lack of coordination, to me, it showed their lack of care for their customers because they didn't BOTHER TO INFORM ME.

Needless to say I was very frustrated but we actually got to the 1st stop of the tour by uber - which cost quite a bit and the tour began. The tour itself wasn't great and it wasn't awful. The weather was dreadful but of course, this isn't the tour's fault at all. But I do believe that the advertising and the description of the tour felt inaccurate. The description made it seem like at all the attractions we would be given the opprortunity to leave the van and look around, take pictures, etc. But we got off at 2 places - the Rodeo Drive and the Grove for lunch. I'm not sure if this was because of the rain but it was rather disappointed to be stuck in the van while the tour guide spoke. The tour guide was wonderful but it can't be helped that after a few hours, we got antsy in the van.

All in all, the organization and coordination of this company is HIGHLY unprofessional and just unskilled. The tour itself was very informative and interesting but feels more like an interesting lecture than a tour of anything - not interactive at all.

BRUCE was our tour guide in a small van and it was a lot better than being in a big bus......there were only four of us plus him....
He was very knowledgable about the history of all the sights and threw in some funny lines along the way......
The only thing my wife and I had a problem with was that we were told that we would be back at the starting point at 6 p.m. and it was about an hour late.....we know the traffic is horrible.....I'd suggest that they tell you the tour ends at a certain time, but don't expect to get to your car until later than expected.....

Overall, it was a fun informative experience and would suggest it to someone who wants to see the entire LA area....

Good overall tour of Los Angeles site.

This tour was great. Farmers market was interesting, unfortunately we didn't spot any movie stars. The drive through Beverley Hills and Hollywood was good. Seeing all the stars names in the pavement was interesting.

An OK, but not exceptional tour, but should have got an extra day on the GO card. It would have been more beneficial and more cost effective.

If you want to be stuck on a hot bus for 6 hours ... this is for you. Definitely not nice and wouldn't recommend

This tour has been moved to another operator without notifying to me. Their program does not match with VIATOR program. We missed Santo Monica beach and Rodeo Drive stop - both are very unique landmarks. Viator should check with the customer and make changes. Also you need to provide better tour in case of changes and not provide a sub standard tour to the customers.

The tour guides were super. Learned so much about LA that I never knew x

Great overall tour of LA. Our guide Stan was excellent!! Very knowledgeable.

Everything ran to time, however it did not.include as much as I was hoping......the Hollywood sign was way in the background. Would of also liked to of seen the Griffith observatory.