Very disappointed! We received a phone call about 1 hour before our tour to let us know that they would be using a different vessel, not the one pictured due to some issues with the boat. They did not tell us it would be a water taxi. We were offered 1 complimentary drink each. In addition they used a guide that was in training. He tried but simply did not know enough to be the tour guide.

I booked the trip and took an Uber to the boat to find out the it was not running that day?

I have taken this cruise many time w visitors and guests. I purchased tickets online for the 3 PM cruise on that day. The purchase went through as confirmed by AMEX. I went to location from which the cruise has always departed. Nothing. No booth, no boat, not even a sign. Made many phone calls to various numbers all wo success. Just received announcements to leave messages. Went to Trip Advisor and saw many complaints.

What a disappointment. We were expecting to cruise on the riverboat, instead they put us in a little inclosed submarine type boat . Terrible comfort,as you had to sit sideways on a bench to view the river side . Terrible for taking picture as the windows were not very high and were sitting below the river bank . This was our third time on the cruise, the first two were on the boat that is advertised ,and we loved it . We had family in from Canada, drove from Punta Gorda to Ft Lauderdale just to take her on this river cruise .we thought the cruise had left has we could not see the cruise boat and they informed us this was the boat . The woman that took our tickets ,thought she was being funny,but not so,when I asked about washrooms.Her answer if you cant hold it for an hour and a half ,wear a diaper.Not so funny as iam sure there are people that cant. The crew on the boat were not so informative has our last two cruises ,and mentioned the tip twice on the way back . Tips should not be asked for ,as we have no problem giving tips when they are deserved ,has our last two riverfront cruises were. I understand things can happen ,but the customer should be informed of changes and given the option to cancel and wait for another date .

The cruise was great! We got a closeup look at so many beautiful and expensive homes along the route. The narrator was very knowledgeable and funny delivering his insights. We would go again!!

Our group really enjoyed the tour and the commentary. The staff was friendly and knowledgeable. The boat experienced a mechanical issue and we had to dock far from our starting point as we began our return trip. Though half an hour of the boat ride was not completed, our group felt we had gotten a full enough tour. We were safely escorted off the boat and instructed to take an Uber back to our starting point, where we were reimbursed for the Uber cost. A partial refund of the tour cost would have nice, but we all agreed we would do it again anyway.

This was relaxing and entertaining - it was great to see Ft. Lauderdale from the inland/waterway perspective and hear the history of the homes along the route. The remarks from the captain were enjoyable, if not a bit off color at times.

The raffle - which we won - became a sales opportunity for the company that runs the tour - we sensed this immediately and shut them down - but that was not what we were looking for. They should not couch the sales effort as a raffle.

Overall a nice time - recommended and avoid the raffle tickets : I bet the party cruise is a lot of fun!

I took two friends from North Carolina on this tour and they absolutely loved it. So did I, and I live here. Amusing banter, fascinating trivia, spectacular homes and little hidden gems. Only complaint would be that i missed some of the information because I couldn't hear it all. Of course this was partly the fault of my guests who talked over the announcer.

bring a jacket or sweater as it is cool on the water when the wind blows.

This was my second time doing this tour and I enjoyed it just as much. The captain was informative and had a great sense of humor