Everything listed regarding the trip came true. Our driver/tour guide was very helpful with every step of the way. The suggestions were taken and they were very much appreciated. Examples included where to eat, where to shop, driving to Miamiso I didn't have to, driving around the city, and finally what to look for along the way.
The only suggestion I would have would be to have a cooler filled with bottled water.

Place to have dinner very rushed

This tour was everything I wanted it to be, got collected early 6.30am on sat morn lovely tour guide Lisa, got handed a fab breakfast and then off we went, double decker bus and the kids had movies on it. Everglades was amazing, 5Star service and also Miami! You absolutely made our day.

This tour was a highlight of our holiday. Madeline our tour driver was amazing!! Would highly recommend this tour.

This tour was absolutely incredible. I live in an Eastern coastal city but nothing can beat the electric, chilled out, 'living the life' vibe that Miami has.. I had a limited amount of time on my trip to Florida and wanted to do it all in one day. This tour certainly delivered, from a boat cruise to the Island of the rich and famous to the airboat ride through the Everglades searching for aligators. All of our tour guides were exceptional, striking the perfect balance between being knowledgeable and entertaining. The bus ride to and from Miami was comfortable and smooth. The breakfast offered was basic but satifying. There is only one stop on the way to Miami and back but this is sufficient, as the ride was 3-3.5 hours there and back. This tour is suitable for all ages and I encourage you to go just remember your sunscreen and a towel because you will definitely be sinking your toes into the sand.

Amazing! I enjoyed the day.

brilliant trip long day but worth it x

We had a wonderful day! It was a very full day and the highlight for us was the airboat ride. Also loved the Miami cruise. If anything I felt we had a little bit too long in South Beach, but I understand that some people may want to swim and the time allocated would allow for that.

Very long and rushed day which started off with the coach being over booked so passengers had to get off, with Paul from Florida Dophin Tours publicly blaming Thomas Cook for the error...bit unprofessional really. We had been up since 4:30am to be ready for a 6am pickup which didn't set off till nearly 7am!

Headed off late on a 4 hour trip to the Everglades, it was great there, great boat ride and sights, but when we docked were then rushed round other animals as the trip was running late.
Headed off then to Miami South Beach, didn't get much time there as wonderful as it was before we were herded back on the coach to head into central Miami, Bayside Market are for the Star Cruise and shopping...were rushed round that, only got time to grab lunch at 3:45 pm before we had to get on the Star Cruise boat. Nice cruise although disappointed to learn that half the houses they pointed out turned out to be former residence of a number of stars NOT homes they have know! What a swizz :-
Docked back after the cruise, no time to shop then headed back onto the coach for a 4 hour trip back to Orlando.

So many great sights to see, but they were crammed in and you couldn't enjoy them as much as you'd like too. Would not recommend this trip to anyone who wants to soak up all Miami has to offer.

Despite a hurricane warning in place just a day prior, and the weather forecasting thunder and lightning storms, our tour operator decided to go to the Everglades although we were unable to experience anything there was a thunder cell came through. I felt this was only because that way, we would be unable to ask for our money back as we did not go to the Everglades.

We were left in South Beach without much advice about where to go, and the information we received in our tour package made it seem as if we would have the option to take a tour around the area once we arrived. Although we did not leave late from Orlando or Miami, and despite not having the full time in Snodgrass/Everglades, and not encountering traffic, we did not arrive back at the hotel for two and a half hours after our scheduled time.

We were very disappointed with this, and even more frustrated as I specifically asked the company during booking if it would be possible to have an allergy friendly breakfast provided or if we should supply our own- they kept insisting it would be fine and be in the notes, and upon opening the bags we were greeting with allergy dense foods. Fortunately we also brought our own food with us, but the frustration of them insisting we'd be provided for and nothing being done also brought down the tour.