It was not made clear where we were to have met the driver and it was more than several minutes before we figured out where we needed to be to get picked up. However, our driver was very pleasant and accommodating and got us to our hotel.

Driver met us at the luggage area. Lincoln town car nicely maintained. Comfortable ride to hotel in Buckhead. We arrived late and near midnight. Was very happy we chose this option which was not not expensive.

Was a distarous start to my holiday. Will definitely take a taxi next time

Driver was professional, courteous and helpful. A great finish to a long journey!

courteous,respectful and patient driver...chilled water was available at all times.

I need my money to be return the transfer was not in the airport and we had to pay for a taxi cab.
Please let me know how to proceed? thanks.

Great large land cruiser type vehicle and very friendly and helpful driver.

Would use again for sure.

Bad attitude. Arrived at Atlanta airport, waiting at baggage carousel, no driver. Called their dispatch who eventually located him, he advised he was running late so if we could meet him downstairs with our luggage then he would not have to park. We did not pay for a private transfer to be hauling our own luggage down lifts / escalators and out on to the kerb so I told him he would have to come in and assist with the luggage.
When he finally arrived I was less then impressed with his attitude, it was as though he was doing us a favour. I would not recommend this service.

When we phoned the Company to let them know we had arrived early, we told them again, even though it was on the booking, that we had 4 suitcases with us. He turned up in a car which could not accomodate the cases in the boot. We thought we had booked a mini-van. Eventually the cases were crammed in the car with the passenger in the front seat holding a suitcase. The driver had no idea where the hotel was, even though he already had the address on his email, and he had to keep pulling over to check the sat nav on his phone.

Never showed up. Unreliable service. Never recommend this product to anyone.